Monthly Archives: November 2014

Forming a Thought Process for Troubleshooting

Periodically, I get a message from someone asking for troubleshooting help. The most recent of these went something like the following (paraphrasing)– I have the following routers, R1 through R5, and I cannot ping R5 from R1. Please tell me … Continue reading

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Positioning an IT Conversation

About a ¬†week ago, I took my wife’s van to the shop. The main issue was it was making a popping noise in the front end. I only observed¬†the noise when steering sharply and the vehicle was in motion. Typically … Continue reading

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