A Broken Process Placing Consumers at Risk

Below is a chat session I had with Pearson Vue several months ago as I attempted to schedule a recertification exam. Apparently, I have two accounts with them and that prevents next day test scheduling. To put it mildly, I don’t think they adequately explain how they could possibly guarantee non-disclosure of data with email as a transport. Moreover, this seems to indicate a serious disconnect between security and business operations.

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Image Link – for FULL Size View

I’m not going to explain the problems with this, PacketU readers understand why email is not [in and of itself] a secure method for file transport. When I experience an exchange like this, I see how segregated business practices can be and what a negative impact it can have from an information security perspective. Its not a matter of if, but a matter of when, bad things will happen as a result of not taking security seriously.

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Disclaimer: This article includes the independent thoughts, opinions, commentary or technical detail of Paul Stewart. This may or may does not reflect the position of past, present or future employers.

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About Paul Stewart, CCIE 26009 (Security)

Paul is a Network and Security Engineer, Trainer and Blogger who enjoys understanding how things really work. With over 15 years of experience in the technology industry, Paul has helped many organizations build, maintain and secure their networks and systems.
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